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Terms and Conditions

This document outlines the binding agreement between the user (“Player”, “you”) and Gamblezen (“the Company”, “we”, “us”). By creating an account and using the services provided by the Gamblezen casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. It is important to review this document carefully as it forms a legal contract.

General Provisions

These terms govern all aspects of interaction with the platform, including account registration, gameplay, financial transactions, and promotional activities. We operate under a Curacao licence (OGL/2024/112/0974). All activities on the platform must comply with these rules, and failure to do so may result in account termination and forfeiture of funds. Your use of our services is conditional upon acceptance of these provisions.

Account Registration and Verification

To use our services, an individual must register an account and pass our verification checks.

Eligibility

To be eligible for an account, you must meet the following criteria:

  • Be at least 18 years of age or the legal age for gambling in your jurisdiction.
  • Reside in a country where online gambling is not prohibited.
  • Agree to register and operate only one account per person, household, and IP address.

Verification (KYC)

In compliance with regulatory requirements, we must verify the identity of our players. This process, known as Know Your Customer (KYC), is typically initiated before the first withdrawal. Required documents may include a valid passport or driver’s licence, a recent utility bill, and proof of payment method. The verification process can take up to 48 hours to complete once all correct documents have been submitted.

Deposits and Withdrawals

Financial transactions are subject to specific rules to ensure security and regulatory compliance.

Deposits

The minimum deposit for most bonuses is £20. We accept a variety of payment methods, including debit cards, e-wallets like Skrill and Neteller, and cryptocurrencies such as Bitcoin and Ethereum. All deposited funds must be wagered at least once before a withdrawal can be requested to prevent illicit financial activities.

Withdrawals

Withdrawals are processed back to the original deposit method where possible. The minimum withdrawal amount for cryptocurrency is approximately £50, while limits for other methods may vary. Standard withdrawal limits are set at £5,000 daily, £10,000 weekly, and £25,000 monthly, though these may be adjusted based on a player’s VIP status.

Bonus Policy

All promotional offers are subject to their own specific terms, in addition to the general rules outlined here.

  • Most deposit bonuses, including the Welcome Bonus, carry a wagering requirement of 40x the bonus plus the deposit amount.
  • Winnings from free spins are typically subject to a 40x wagering requirement.
  • The maximum bet permitted while a bonus is active is £5.
  • A withdrawal request will cancel the ability to activate any previously unused bonuses.
  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino games contribute 0%.

Player Obligations

As a player, you agree to:

  1. Provide accurate and truthful information during registration and verification.
  2. Keep all login credentials secure and confidential.
  3. Use the services for personal entertainment purposes only and not for any commercial or professional reason.
  4. Comply with all applicable laws in your jurisdiction of residence.
  5. Refrain from engaging in any fraudulent, collusive, or unlawful activities.

Prohibited Conduct

Any breach of these terms may result in immediate account suspension or termination. Prohibited activities include, but are not limited to, exploiting software bugs, using automated bots or third-party software, engaging in money laundering, or attempting to open multiple accounts to abuse promotions.

Account Management

Should you wish to close an account or have any queries regarding its status, the Gamblezen contact us page provides the necessary information to get in touch with our support team. The company reserves the right to suspend or terminate an account at its sole discretion if a breach of these terms is suspected, without prior notice.

Amendments

Gamblezen reserves the right to modify these Terms and Conditions at any time. We will make reasonable efforts to notify players of significant changes, either via email or a notice on the website. Continued use of the platform after such changes constitutes acceptance of the new terms.